Duty Planner Service
Council’s Development Assessment Unit provides a general enquiry service for planning related matters. Provided that customers have a clear idea of what they want to do, the Duty Planner will be able to assist them with what Council controls apply to their proposal and answer any questions they may have about the process.
Talking to the Duty Planner is a good starting point and should help you to decide if your proposal will be acceptable to Council, or if you need to reconsider aspects of the proposal.
It is recommended that you make an appointment with the Duty Planner so that sufficient time can be allocated for your enquiry. You can make an appointment by visiting our Development and Planning request online under Customer Services.
You can also obtain written advice by posting a letter to PO Box 2292, Yeppoon Qld 4703 or visit our Development and Planning request online under Customer Services.
The planning and development assessment system under the Planning Act 2016 sets out a standard process to ensure development applications are assessed and decided consistently and transparently, in accordance with community expectations as set out in the local planning scheme. Department of State Development, Manufacturing, Infrastructure and Planning provides a fact sheet, to help understand the development assessment process.
There are five key parts of the formal development assessment process:
Pre-lodgement (voluntary but advisable)
While pre-lodgement is not part of the formal development assessment process, contacting the assessment manager (and any referral agencies that may be involved) before lodging an application is always a good idea. This will identify any potential issues or additional information requirements that can help the application track through the system smoothly.
The state government, through the State Assessment and Referral Agency (SARA), offers a free pre-lodgement service. Livingstone Shire Council offers a free pre-lodgement service as they are committed to providing quality service to their customers.
Step 1 - Application
Refer to the following resources for more information to help you with lodging your development application.
Refer to Development application - Lodgement - Department of State Development, Manufacturing, Infrastructure and Planning.
Step 2 - Referral
Refer to Development assessment process - Referrals - Department of State Development, Manufacturing, Infrastructure and Planning.
Step 3 - Information Request
Visit Development assessment process - Information Request - Department of State Development, Manufacturing, Infrastructure and Planning.
Step 4 - Public Notification
Visit Development assessment process - Public notification - Department of State Development, Manufacturing, Infrastructure and Planning.
Step 5 - Decision
Visit Development assessment process - Decision - Department of State Development, Manufacturing, Infrastructure and Planning.
Appealing a decision (optional)
Visit Development assessment process - Appealing a Decision - Department of State Development, Manufacturing, Infrastructure and Planning.
Development in a residential zone may be exempt. For further information please contact our Duty Planner via Customer Request on our online service to determine if your relevant development in a residential zone does/does not require a development permit for a material change of use.
Under section 46 of the Planning Act 2016, Council may provide, in limited circumstances, an exemption from a development application, if;
- the effects of the development would be minor or inconsequential, considering the circumstances under which the development was categorised as assessable development;
- the development was categorised as assessable development only because of particular circumstances that no longer apply;
- the development was categorised as assessable development because of an error.
It is recommended that contact made with the Duty Planner to discuss if an Exemption Certificate is applicable.
Log a customer enquiry with the Duty Planner online or call (07) 4913 5000 or 1300 790 919 to make an appointment.
To lodge a request for Council to consider an exemption:
- Submit the Form: Request for Exemption Certificate
- Submit plans of the proposal with sufficient detail, scale and quality to support the request
- Pay the relevant fee which can be obtained from Council's Fees and Charges page
View the fact sheet on exemption certificates for more information.
What is a pre-lodgement meeting?
Livingstone Shire Council is committed to providing customers with efficient, responsive and friendly service. Part of Council’s commitment to provide quality service includes free general planning and property advice as well as pre-lodgement discussions.
The purpose of a pre-lodgement meeting is to provide an opportunity for applicants and Council Officers to discuss key issues relevant to a specific proposal. The meeting will include Council Officers from various specialist areas including town planning, engineering, environmental health and natural resource management.
Large scale and complex development proposals generally involve a greater array of issues and a pre-lodgement meeting with Council’s Development Control Unit is recommended before the lodgement of an application.
Setting up a pre-lodgement meeting
Prospective applicants must submit a completed Prelodgement Meeting Request Form and provide the following:
- A proposal plan, including any proposed layout and/or elevation plans;
- A brief description of the proposal;
- An agenda or summary of specific issues that you wish to discuss; and
- Details of alternative solutions to specific issues/non-compliances identified in the Planning Scheme
Prelodgement meetings are held every Wednesday morning from 10am. The above information and completed Prelodgement Meeting Request Form must be provided by close of business on the Monday two weeks prior to the proposed meeting date.
Please ensure you nominate your preferred meeting date and time on the pre-lodgement meeting request form. Council will make every effort to meet your request.
Phone: 1300 790 919
Post: PO Box 2292 Yeppoon Qld 4703
Please note that information provided at the meeting is given in good faith, it in no way binds a decision by the Council. Furthermore the advice provided does not indicate in any way the outcome of any subsequent formal assessment process.
Following the pre-lodgement meeting applicants will receive a copy of the Minutes of the meeting outlining the issues discussed. The information provided is intended to be used as a guide only and does not constitute a detailed assessment and in no way guarantees the outcome of any subsequent assessment process. For complex proposals Applicants may still need to seek assistance from professionals such as town planning consultants, architects, engineers, designers and surveyors.
The pre-lodgement service is not intended to answer general interpretation of the Planning Scheme, identification of all applicable codes or determination of the required level of assessment. If you require general advice of this nature, Council offers a Duty Planner service for planning related matters. Talking to the Duty Planner is a good starting point and should help you to decide if your proposal will be acceptable to Council.
You should identify areas of non-compliance with, or deviation from, the requirements of the Planning Scheme prior to attending the meeting. Council recommends that you review the relevant Planning Scheme requirements.
Application Enquiry is a tool used as part of Council's online services. Application Enquiry provides is a tool for applicants to submit material. It also allows applicants and members of the public to track the status of development applications and to view material submitted as part of development applications. Application Enquiry can be found on Council's Online Services page.