Contact Us!


Head to our Online Services portal to report any non-urgent requests and enquiries. Online Services allows you to make a payment, lodge an application, submit a service request, book a council venue or request a property search.


(07) 4913 5000 or 1300 790 919

Our Customer Service Officers are available to talk to Monday to Friday 8.00 am to 5.00 pm. Outside of these hours an after hours call centre is available to take calls that require assistance of an on-call officer.

In person:

On the first Wednesday of each month our Customer Support Centres close at 4pm. This allows our Customer Support Officers to undertake training and development during this time. Our after hours emergency contact continues as per normal.
Yeppoon Town Hall

25 Normanby Street 
Monday to Friday 
9.00 am – 4.00 pm

Emu Park (Library)

7 Hill Street
Monday to Friday 
9.00 am – 1.00 pm