Waste and Recycling
Council is committed to increasing the reuse and recycling of materials and reducing waste to landfill within Livingstone Shire. Our vision is to guide the shire in the continual improvement of its waste management practices through innovation, education and the promotion of reducing, reusing and recycling of waste streams as key priorities.
Waste and Recycling Collection
Livingstone Shire Council may provide waste and recycling collection services within the Designated Waste Collection Areas in accordance with the Waste Management Schedule. Collection services are performed under contract by JJ Richards.
Properties with a Secondary Dwelling will be allocated with a second set of bins and charges in accordance with Council's Revenue Statement.
Collection services are performed under contract by JJ Richards.
On your scheduled collection day you should:
- Present your bins at the collection location* before 6am on the day of the scheduled collection and return it inside your property boundary within 24 hours after the scheduled collection day;
- Ensure the lid opening is facing the road;
- Place your bins 1m apart if there is more than one;
- Position your bins clear of any obstructions such as cars, power poles and trees;
- Do not leave any materials next to your bins;
- Present your bins at the collection location* in such a manner that does not prevent complete emptying without manual intervention.
Large domestic items, commercial, industrial and hazardous waste should NOT be placed in the domestic bins. These items must be disposed of at an appropriate waste disposal facility.
A bin will not be collected if it:
- is overfull and the lid does not fully close;
- is not supplied by Council;
- is not correctly oriented in a position to facilitate collection;
- exceeds a total weight of 85 kilograms which is too heavy to be lifted;
- is a recycling bin and is contaminated with non-recyclable waste; or
- has not been presented at the collection location* before 6am on the scheduled collection day.
If a bin has not been collected, the occupier will be informed of the reason why and that it will be emptied in the following weeks collection, providing the problem has been rectified.
* Collection Location means a place at, or adjacent to, premises at which a standard general waste container associated with the premises can be easily accessed by a general waste collection vehicle without causing obstruction.
Bin placement and filling is addressed in Council's Waste and Recycling Collection Procedure.
If Council is notified that a bin has not been emptied on the scheduled collection day, Council will make every effort to arrange a missed collection as soon as possible.
If a missed collection is required because an occupier has not complied with the Bin Placement Guidelines or Bin Filling Guidelines, the occupier must pay a Missed Collection fee before the missed collection will be provided.
Lodge your missed collection request using our Online Customer Service Request centre.
Upon request from an owner, additional waste and/or recycling bins can be provided to properties already receiving a collection service.
The provision of additional collections will result in the levying of Additional Collection charges in accordance with Council's Revenue Statement.
Property owner can lodge request using our Online Customer Service Request centre.
Cancellation of Collections
A minimum of 10 working days notice must be provided to cancel collections.
Collections will only be cancelled if:
- the premises are determined to be uninhabitable by the Manager Water & Waste Operations;
- the structure that had the potential to generate waste has been demolished;
- the land is unoccupied; or
- the owner demonstrates to the satisfaction of the Manager Water & Waste Operations that collections are no longer required.
Collection charges will cease from the date the bin is removed.
If a structure is demolished the owner will be refunded charges paid to Council from the date the collection ceased or back to the effective date of the current rates notice (whichever is more recent).
If requested in writing by the owner, collections may be cancelled subject to a minimum of 10 working days' notice and proof that a licensed waste removal entity has been engaged for collection services.
If collections are recommenced the Waste Collection charge and/or the Recycling Collection charge will be levied.
Lodge your cancellation request using our Online Customer Service Request centre.
Collections on One Way Street
Occupiers living on the right hand side of a one way street (following the lawful direction of travel) must place their bins on the opposite side of the road for collection.
Due to safety and traffic regulations, waste and recycling collection trucks can only collect from the left hand side of the street.
For more information about bin placement on a one way street please contact us.
Council provides an assisted service for occupiers who, through a medical condition or disability, are unable to place their MGB at the collection location*.
This service is only available if there is no able bodied person residing at the premises.
This service includes retrieval and return of MGBs from within your property boundary, not exceeding a distance of 50 metres from the collection location*.
If an occupier requires an assisted service they are required to lodge:
- a completed Assisted Service Request - Waste and Recycling Collection application form; and
- a current medical certificate/letter from a medical professional stating that the occupier is unable to place their MGB at the collection location* for emptying.
An updated medical certificate/letter must be provided every two years for occupiers requiring an ongoing service.
If approved, the assisted service will commence within 10 working days of approval.
* Collection location - means a place at, or adjacent to, premises at which a standard general waste container associated with the premises can be easily accessed by a general waste collection vehicle without causing obstruction.
The occupier is to keep their MGB clean and in good repair and securely covered.
If an MGB is stolen, removed, damaged or vandalised, Council will repair or replace it.
The owner or occupier must pay a Replacement MGB fee if their MGB needs to be replaced because of deliberate misuse.
Lodge your repair or replacement request using our Online Customer Service Request centre.