Personal Appearance Services

Personal appearance services (PAS) include hairdressing, beauty therapy and skin penetration procedures (for example, tattooing, body piercing and cosmetic injectables). These services have the potential to spread disease and cause infection so they must comply with the Public Health (Infection Control for Personal Appearance Services) Act 2003, Infection Control Guidelines for Personal Appearance Services 2024 and the Legislation | Queensland Health.

When do I need a licence?

You need a licence from Council if your business activities are classified as 'higher risk personal appearance services'. Examples of services that require a licence include:

  • body piercing (other than closed ear or nose piercing)
  • tattooing (including cosmetic tattooing, semi-permanent make-up, micropigmentation, microblading and BB glow treatment)
  • implanting a natural or synthetic substance into a person's skin (for example, hair or beads, cosmetic injectables, skin needling, mesotherapy, thread lift, platelet-rich plasma therapy)
  • scarring or cutting a person's skin using a sharp instrument to make a permanent mark, pattern or design (for example, scarification, branding, ear pointing and tongue splitting)
  • tattoo removal by skin penetration (for example by injection/needles).

See the Personal appearance services categorisation table on the Queensland Health Personal Appearance Services – Legislation web page for more details.

When you don't need a licence

You do not need a licence from Council if your business activities are classified as non-higher risk personal appearance services, or are not personal appearance services. Examples of services that do not require a licence include:

  • hairdressing
  • beauty therapy (for example, manicure or pedicure, artificial nails, waxing, electrolysis, application of cosmetics, facial or body treatments)
  • closed ear or nose piercing with a piercing gun
  • laser tattoo removal– you don't need a licence from us but you do need a laser licence with Queensland Health
  • acupuncture
  • massage therapy
  • personal appearance services provided within a health-care facility – you don't need a licence from us but you need to comply with relevant medical legislation

Even though non-higher risk personal appearance services (for example, hairdressing, beauty therapy) don’t need a licence, they must still follow the Queensland Health Legislation.

Licence Application

New Application

To make an application for higher risk personal appearance service with Council, you must submit a fully completed form with supporting documentation and the relevant fee.

Supporting documentation includes the items listed in the Related Information below.

Ensure the applicant is the legal entity, either a person or company, (a business or trading name is not a legal entity and cannot be a licence holder).

Application for Higher Risk Personal Appearance Services Licence

Renovating, relocating or making changes to an existing Premise

Renovating, refurbishing or moving an existing premises may require an application for amendment. Complete and submit the below form along with the fee.

Application for Amendment of Higher Risk Personal Appearance Services Licence

Buying/Taking Over an Existing Licence

If you are taking over a business from an existing operator, you will need to determine whether the business holds a current licence and the current status of the premises. It is a requirement that the existing operator notify the buyer of the need to hold a licence certificate.

In the event that the licence is to be transferred or the business is sold, a transfer form(PDF, 478KB) is to be completed and submitted to Council with the relevant fee. In addition to the standard details on the transfer form, the details and signatures of the new operator and the existing operator will be required.

Transfer Form(PDF, 478KB)

It is also recommended that you conduct a business search to determine if there are any outstanding requisitions or outstanding fees owed by the business, a public health search can be completed using the property search form via Council's Online Services portal. There are three types of searches as follows:

  • Activity Facility Records Search - Current status of licence/registration records only (does not include an inspection report).
  • Single Activity/Facility Search and Inspection - Current status of licence/registration records and current inspection report where applicable. Applications must be accompanied by the relevant fee and consent of the licence/registration holder.
  • Multiple Activity/Facility Search and Inspection - Current status of licence/registration records and current inspection report where applicable for multiple activities at the one premise (e.g. an ERA and DGSM at the one premise). Applications must be accompanied by the relevant fee and consent of the licence/registration holder.

Related Information

You and your staff are responsible for complying with all requirements of the relevant legislation. This includes:

Who to contact for other matters

In addition to personal appearance services legislation, businesses must comply with all other relevant requirements including:

How to apply

Use one of the options below to apply for a higher risk personal appearance services licence for a:

Before you apply

We recommend you contact us for advice on whether you will need development approval. Make sure your site has the appropriate approval before submitting your application.

Depending on the type, size and intended use of any permanent buildings and structures, building approval and certification from a building certifier may also be required.

Gather your documents

You will need to attach the following supporting information to your application:

  • floor plan to scale detailing location, materials and dimensions of work area zones, equipment and fittings (including hand washing facilities and sinks)
  • cross-section drawings to scale detailing location, materials and dimensions of work area zones, equipment and fittings
  • site plan detailing location of premises in regard to other premises and facilities
  • sterilising and cleaning equipment details, e.g:
    - skin penetration equipment/instruments used and the method of cleaning, disinfection and/or sterilisation; or if equipment/instruments are single-use disposable
    - details and location of any reprocessing equipment for reusable instruments (e.g. autoclave, ultrasonic cleaner, washer-disinfector), including validation certificate per AS5369 if applicable
    - washing machine for cleaning reusable linen, or specify if linen is washed by a commercial laundry, or if single-use disposable linen is used
  • waste disposal equipment (e.g. general waste, sharps containers, and clinical waste if applicable)
  • statement of attainment for infection control competency standard for each person providing higher risk personal appearance services (HLTINF005, HLTIN2A, HLTIN402B or HLTIN402C)