Business Systems Analyst

The Role

Council is seeking an experienced Business Systems Analyst to join the Digital Transformation & Innovation team. The Business Systems Analyst plays a key role in Council’s digital transformation initiatives by analysing, designing and supporting the implementation of business solutions.

What You Will Do

• Work with business stakeholders to understand needs, analyse processes and document system requirements.
• Support the design, configuration and implementation of business systems and digital solutions.
• Identify and recommend improvements to business processes, including opportunities for automation and efficiency.
• Coordinate testing, data activities and validation to ensure systems meet business and governance requirements.
• Support change management by delivering training, documentation and user engagement to enable successful adoption.

What You Will Bring

You will bring strong business analysis capability, effective stakeholder engagement and a collaborative, solutions-focused approach to delivering and embedding high-quality business system outcomes.

Here is what we are looking for:

• Strong process analysis and problem‑solving capability.
• You can confidently engage stakeholders and translate business needs into system solutions.
• Experience supporting enterprise business systems and digital transformation initiatives.
• A collaborative team player who can work across technical and business teams.
• A proactive, adaptable professional with a strong focus on improvement, change and user adoption.

Mandatory requirement:

1. Tertiary qualifications in Information Technology, Business Analysis or Project Management, or extensive equivalent experience as a Business or Systems Analyst in large enterprise environments.
2. Demonstrated experience supporting complex business applications and system implementations within large organisations, preferably local government.
3. Possess and maintain a current motor vehicle driver’s licence.

Desirable:

1. Experience in leading change management initiatives for Business Application systems within a Local Government environment.
2. Previous project experience in TechnologyOne, Pathway or Aurion business system implementations within a local government environment.
3. Experience in implementing continuous improvement processes within project management practices such as Prince2, PMBOK or similar.