Your Rate Notice Explained

The name and postal address of the property owner/s. Have you changed your postal address?Update your details.

This is the rates billing period for this rate notice.

The property details. Have the assessment number handy whencontacting Councilabout your rate notice.

This is the share of the Unimproved Value of your property. Council uses this valuation tocalculate your general rate.

This is the value of the land itself, excluding buildings, landscaping, or other improvements, and is issued by the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development in accordance with the Land Valuation Act 2010.

Visit How rates are calculated to find out more.

A summary of your rate charges, including the balance brought forward, new rates and charges, gross amount, discount and total amount owing as outlined:

• Issue date is the official date the rate notice was issued.
• If Account balance shows a CR after the amount that means credit (payments you've already made to this notice).
• New rates and charges for this half year. A detailed breakdown of the charges is on page 2.
• Discount is the 10% discount which applies to gross Council rates and charges, excluding any charge specifically excluded from discount entitlement, provided payment of the full amount outstanding, including any overdue rates and interest to the date of payment is paid by the due date on the notice.
• Total due is the gross amount minus the discount.
• Due date is when your rates are due to be paid. If you are having trouble paying your rates, please contact Council before your rates become overdue and accrue interest.

See what payment options are available.

Rate payers can choose to receive their rate and water usage notices via email. With the increased cost of postage and longer delivery times, this service provides a faster, more reliable, and environmentally friendly alternative to paper copies.

Register for eNotices

All the ways you can make payment. Visit ourpayment optionspage for more information.

This shows if you have any arrears on your previous notice/s or if you have credit towards your current notice. A credit amount will show with a "CR" after the amount.

This is the general rating category allocated to your property. Council uses differential rating which means that the general rates charged are different for each land type and use.

Visit how rates are calculated for more information.

A detailed breakdown of the Council charges that apply to your property. 

Find out more about the various rates and charges by visiting our How are rates calculated? page.

A detailed breakdown of the State Government charges that apply to your property.

The gross amount is the total new charges (includes Council and State Government charges) plus or minus the balance brought forward shown at the top of the second page. In the 'Balance brought forward' section, a CR after the amount indicates that the amount is credit, not arrears.

The total due amount is the gross amount (new charges plus or minus arrears or credit) minus the discount that is applied if the total due is paid by the discount due date.

This is the amount you will pay if paying all outstanding amounts (including arrears and interest) in full by the due date. If you have arrears, we recommend checking your balance via Online Services or by contacting Customer Support prior to paying in full, to check if any further interest has been applied.

If the total due is not paid in full by the discount due date, the amount owing will be the gross amount (total charges not including the discount).