FAQ module icon

Frequently Asked Questions

Who is responsible for stormwater and/or drainage issues from a neighbouring property?
Generally problems associated with stormwater drainage on private property are a civil matter between relevant property owners, therefore not under Council’s jurisdiction. If it is associated with non-compliance of building regulations refer to our Customer Service Centre on 4813 5000 or 1300 790 919 for investigation.

Road Stormwater and Drainage

Show All Answers

1. Who is responsible for stormwater and/or drainage issues from a neighbouring property?
2. Who do I contact if stormwater is running off a road or public land, causing problems on my property?
3. Who is responsible for stormwater and/or drainage coming off a development site?
4. Where does stormwater drainage flow to?
5. Who is responsible for the maintenance of stormwater and/or drainage easements?
6. How can I report when a stormwater drainage, culvert and/or pipe needs clearing?
7. Who can I get assistance from in times of rain events when inundation is flowing into my house?
8. How do I find out if the property I am about to purchase is in a flood prone area?