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Frequently Asked Questions

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1. Invalid Credit Card Number - Error Message
2. Ticket number not in the system yet - Error Message
3. 'Amount is not a valid monetary value' - Error Message
4. 'Not found' the Ticket/Assessment/Invoice number - Error Message
5. This payment already exists in your browser session - Error Message
6. This request has already been paid for and submitted (usually due to a previous attempt) therefore it cannot be processed again Error Message
7. The payment details entered have resulted in a system receipting error and payment cannot continue, please contact council for assistance - Error Message
8. The request to the payment server has timed out. Please try again later - Error Message
9. Invalid Username or password - Error Message
10. Account Disabled - Error Message
11. Change my Registered User details
12. Forgotten my password
13. Expired Card
14. Editing an existing payment