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Cat and Dog owners will now no longer need to swap their registration tags when renewing their pet registrations. Tags will now only be replaced if they are lost or damaged.
Please note that your tag will not be valid until registration has been paid.
Please check the following registration details for your pet are correct:• Residential or postal address• Telephone number• Email address• Discount eligibility• Microchip number• Has your pet been de-sexed since last registration?• Has your pet passed away or been sold?
These details can be updated by contacting our Customer Service Team on 4913 5000 or by lodging a request using Council's Online Services.
If you no longer have a pet, please contact us to cancel the registration as this will avoid renewal notices being set to you in the future.
Your registration with Livingstone Shire Council will be cancelled if you have left the Council area, and you will need to re-register with the Council in your new area. Remember to notify your microchip provider.
If your pet goes missing you should check Council’s online Lost Pets. While all care is taken to update this register with all of the animals that have been impounded, you should our Customer Service Centre on 4913 5000 or 1300 790 919. If you are still unable to find your animal we suggest you contact local animal groups/agencies. the Capricorn Animal Aid Facebook pages are an excellent resource to help you locate your lost animal. These pages list both lost and found pets in the Rockhampton area. You should also contact the Rockhampton RSPCA on 4921 3339 during business hours in the event they have located your lost pet.
All impounded animals will be held in a Council Pound Facility for a minimum of 72 hours, however after this time animals may be rehomed or euthanised.
While all care is taken at Council’s Pound Facility, your pet has been away from your property and exposed to other animals both prior to and during its impoundment. It is recommended that you consult your vet for advice.
Remember to advise Council and the microchip registry if your contact details change so they can update your records to help make it easier for your pet to be reunited with you if they become lost.
If your pet is impounded, you will be required to pay a pound release fee, in addition the registration fees if it is not currently registered. All such fees are required to be paid before release of the animal. The pound release fee covers the cost of keeping the animal while impounded at a Council Pound Facility.
As a pet owner you are responsible for providing an adequate enclosure to keep the animal on your property, and prevent it from wandering escaping or encroaching onto a neighbours or public place, to ensure the safety of other people, animals and wildlife. Please be aware that a Local Laws Officer may attend your property to assess your enclosure. Compliance notices and penalty infringement notices may also be issued. This applies to both domestic animals and livestock.
Should you have any queries or require further information please contact our Customer Service Centre on 4913 5000 or 1300 790 919.
“Registration ensures Rapid Return of Your Pet!”
^rural land – means land used for grazing stock or cultivating crops on a commercial basis.*primary producer—(a) means a person primarily engaged in the occupation of a—(i) dairy farmer; or(ii) wheat, maize, or cereal grower; or(iii) cane grower; or(iv) fruit grower; or(v) grazier; or(vi) farmer, whether engaged in general or mixed farming, cotton, potato, or vegetable growing, or poultry or pig raising; and(b) includes a person engaged in primary production.
You can nominate a friend, family member, community leader, colleague or community group.
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You can attach supporting documentation to the form email after clicking submit. Please do not send original copies of supporting documentation to Council; all documentation will be retained by Council.
A complaint is an expression of a customers dissatisfaction regarding a Council decision or service.
Complaints do not include customer service requests or reports of damaged or faulty infrastructure. If you have concerns in relation to barking dogs, potholes or hazards, overgrown allotments, road maintenance/grading or fallen branches, completing a customer service request will assist to have the matter resolved quickly.
Customer service requests can be lodged online, in person, by phone or in writing. Further information is available on our customer service page located at www.livingstone.qld.gov.au under the I Want to tab>Contact Council.
For all other complaints refer to Administrative Action Complaints.
The hotline will advise you in regards to assistance that includes financial assistance packages, immediate well-being needs (food, emergency and ongoing shelter arrangements), counselling, financial hardship, and support if you do not have home and contents insurance. The Department of Communities operates this hotline and will arrange outreach services (where they visit townships or individuals) as required.
Residents may otherwise wish to visit the Recovery Hub and Support Centre at Yeppoon Town Hall, 25 Normanby Street Yeppoon between 9am – 4pm this coming week. The Insurance Council, insurance agencies and human services agencies such as Centrelink, Department of Housing and the Red Cross can be accessed from this location.
There is no charge to deposit greenwaste to the landfill or transfer station.
Please first check your insurance policy as the cost to have contractors remove waste and debris may be covered under your existing policy.
Kerbside debris collection has now ceased.
If you live in a rural area please be aware that rural property owners should not be placing fallen trees or branches on the road reserve. Council is not collecting tree debris from the road side in rural areas. You may instead wish to seek a fire permit from a local Fire Warden, Rural Fire Brigade or fire station. Further information including contacts can be found online at: https://ruralfire.qld.gov.au/Using_Fire_Outdoors/Fire_Wardens/
Monday to Sunday, 24 hours
Yeppoon Landfill, 2745 Yeppoon Road, Barmaryee
Monday to Sunday 7am – 5.30pm
The Caves Waste Transfer Station Off Rossmoya Road, The Caves
Monday to Sunday, 2.30pm to 5.30pm
Emu Park Waste Transfer StationScenic Highway, Emu Park
Monday to Friday 2.30pm – 5.30pm
Saturday/Sunday 10am – 5.30pm
Byfield Transfer Station, Off Byfield Road, Byfield
Tuesday, 2.30pm - 5.30pm, Thursday, 2.30pm - 5.30pm, Saturday, 8am - 12 noon
Cawarral Transfer Station, Corner of Cawarral Road and Botos Road
Wednesday, 2.30pm – 5.30pmSaturday 9.00am - 3.00pmSunday 9.00am - 3.00pm
Marlborough Transfer Station, Glenprairie Road, Marlborough
Saturday, 9am - 3pm
Hours of operation are 8.30am to 4.30pm (7 days)
Community Recovery Hotline is 1800 173 349
The Department of Communities staff will also be available to assist with any enquiries regarding the Personal Hardship Grants that remain open, including:• the Essential Household Contents Grant,• the Structural Assistance Grant and• the Essential Services, Safety and Reconnection Scheme Grant.
Saturday 18 April - Byfield Store 10am to 2pmSunday 19 April - Cawarral/Mt Chalmers - Cawarral Store 10am - 2pmSaturday 2 May - Keppel Sands Hotel 10am - 2pm
To arrange appointment times please contact 0439 633 557.
Northbound traffic need to follow the detour along Clayton's Road.
Contacts to request assistance, or to offer up your services as a volunteer are: Jim Fletcher ph: 0447 252 931 or Mary Howarth ph: 0411 424 890Email: firstname.lastname@example.orgWeb: www.blazeaid.com
The damage included fallen and damaged trees and debris on the road and within the road reserve.
In the aftermath of the cyclone, the Department of Transport and Main Roads (TMR) and Livingstone Shire Council (LSC) have initiated a program of removing the fallen or damaged trees and debris from the road carriageway to make safe the state controlled road network.
The intent of the program, which is in the scope of the Natural Disaster Response and Recovery Actions (NDRRA), is to remove fallen trees and debris, and those identified as unsafe or needing branch removal.
Environmental officers have been on site to identify trees that are safe and will be retained, by marking with a pink ribbon. Damaged trees will be identified with pink spray paint crosses.If you require further information about this recovery work please contact Livingstone Shire Council.
Food poisoning can be acquired up to 72 hours or more prior to noticeable symptoms appearing. Therefore, it is important to provide as much information as possible about any food you have eaten over the last few days.
Samples of any leftover food you have eaten will also assist in determining what type of food poisoning you have suffered from.
Gloves can be an effective means for protecting food from contamination however have their limitations and should be changed regularly. They should never replace washing your hands.
Some food businesses may choose to have a policy requiring their workers to wear hats when handling food, particularly those with long hair.
If a businesses uses tea towels they should ensure:- They are washed and sanitised regularly;- They are not used as a means to cover and protect food;- They are not used a means of washing or drying hands;- They are not used if wet or visibly soiled or dirty.
Equipment that is used to store and display food such as cool rooms, bain marie units, and sandwich display units may have a thermometer as part of the equipment.
Food from doggy bags can be exposed to food safety hazards such as temperature abuse and inappropriate food handling by the customer. If a food business chooses to supply doggy bags to customers that should take the following precautions:- Have a set procedure for dealing with doggy bags and ensure all staff are instructed on this procedure;- Transfer the food into a new container suitable for food; and- Have an instruction sticker or leaflet which explains suitable storage and reheating requirements for the food.
The Code allows for assistance animals in outdoor, and indoor eating environments. It does not cover companion animals.
A food business may also choose to allow dogs in outdoor dining areas, providing certain criteria are met.
Council offers cat traps for hire. A $51 refundable fee is required to be paid upon collection of the trap. If the trap is returned in the original condition and within the time frame the fee will be refunded.
Council will collect the animal once caught. It will be impounded and placed on the website to locate the owner.
Council also offers trap for feral cats. Please advise Customer Service if it is a feral cat as a different trap will be used.
The selling of any vehicle including boat, trailer, caravan etc., is a prohibited activity on any Council controlled area, including a park, reserve or a road. The current penalty for this offence is an on the spot fine of $243.
You may launch or retrieve a boat 50m either side of the beach entrance. Beach driving is permissible north of Bangalee beach ramp, Nine Mile etc. Road rules do apply and these areas are patrolled by police.You must stay off the dunes.
In case you have been already registered please ensure you are entering the correct username and password. If you still experience issues please contact Council.
The numbering system indicates the distance from the beginning of a road to the property entrance, and is marked by a galvanised steel post with the appropriate number attached; E.g. Property is 190 metres from end of road, that property will be numbered 19 if on the left.
The left hand side is odd numbers and the right hand side is even numbers. All rural areas have been addressed but the process is ongoing as houses are built on vacant lots.
Numbers must be easily read from the roadway to enable a property to be identified by emergency services vehicles, taxis, service authorities and the general public. Online Services - Customer Enquiries
Costs associated with these are as per fees and charges for the relevant financial year. Online Services - Customer Enquiries
The matter will be assessed by a Council Officer. Online Services - Customer Enquiries
For any driveway construction works a Road Reserve Work Permit Application is required before carrying out any work.
The property access is to be maintained to a standard that is safe for all road users including pedestrians and to maintain longitudinal drainage paths for the roadway. Online Services - Application Lodgement
• A dwelling, a dwelling with a granny flat; or one of a strata titled multiple unit.
Non Owner Occupied is generally where the property is not your principal place of residence.
Please choose from below options;
1. Visit Councils webpage www.livingstone.qld.gov.au/Onlineservices > Customer Requests > Rates > Owner Occupier – complete the questionnaire and upload supporting documentation; or
2. Complete and sign the Notification of Owner-Occupier Status Application Form and return to council via email or post with necessary supporting documentation.
In the case of gravel road shoulders, land owners are advised that Council does not slash roadsides but relies on the grading maintenance crew to remove grass growth when normal maintenance activities are carried out in the area. Slashing will be done on gravel roads in some circumstances where a safety hazard is perceived to exist and/or when the grading crew is not expected in the area for a considerable time.
In the case of clearing/slashing of the road reserve in front of a property for cosmetic purposes, the land owner is required to apply for approval to clear vegetation via a Road Reserve Works Permit Application. The application will be assessed and any plant species of interest may be ordered to be protected and/or re-established in an approved location.
Work on a road reserve is not permitted to be carried out by private persons without approval. Online Services - Customer Enquiries
For those roads that are controlled by the Department of Transport and Main Roads please contact the Rockhampton Transport and Main Roads Office on (07) 4931 1500. Online Services - Customer Enquiries
Requests can be reported to our Customer Service Centre on 4913 5000 or 1300 790 919 or submitted via Council's Online Services. Each request received will be assessed/investigated by one of Council’s Technical Officers.
It should be acknowledged that the process of Council undertaking Local Area Traffic Management (LATM) scheme investigation, design and implementation involves the commitment of signification resources and expense.
In an effort to make the process more efficient, it is proposed that problems identified by the local residents should be accompanied by evidence that a majority consensus of support for a LATM scheme exists within the local community. This will most likely be in the form of a letter/petition stating what the perceived problems are within the local affected area, some suggestions of what an expected solution may be, and details of residents supporting the scheme (name, address and contact details). This process is crucial to focusing limited Council resources. Online Services - Customer Enquiries
Online Services - Customer Enquiries
For installation of new downpipes, or if downpipes become damaged or blocked within the footpath section, including the connection into the concrete kerb and channel, property owners also require approval from Council prior to any excavation of the road reserve.
Please contact our Customer Service Centre on 4913 5000 or 1300 790 919 or submit an Application for Works on Road Reserve Permit online. Online Services - Application Lodgement
Any requests for the installation of footpaths additional to works programmed by Council, whether the construction is proposed to be carried out by Council or by a property owner, should be referred to Council’s Engineering Section by phoning the Customer Service Centre on 4913 5000 or 1300 790 919 or submitting an enquiry via online services.
Please note that footpaths proposed to be constructed by a property owner will require Operational Works approval. IDAS forms can be found on the following website: http://dlgp.qld.gov.au/development-applications/ Online Services - Customer Enquiries
When issuing such permission, Council will consider issues including species suitability, expected growth size, sight visibility, interference with services and planned planting schemes. Online Services - Application Lodgement
Similarly, any requests for pruning of plants on the footpath should be forwarded to Council for inspection and maintenance if required. Online Services - Application Lodgement
Requests for new linemarking or changes to existing linemarking should be directed to Council for consideration. Online Services - Customer Enquiries