Due to Council Policy,
the Rates Department is unable to change a ratepayer’s POSTAL ADDRESS
unless a request is received in writing. When properties owners were
issued with a Rural Address they were also issued a Change of Address
form, a reply paid envelope and a letter explaining the new system and
encouraging ratepayers to return the Change of Address form in the
envelope provided. Unfortunately there are several hundred property
owners who have not replied.
Every postal address other than a Post Office Box should contain a
rural addressing number, a road name, a locality name and a post code.
(This also applies to urban addressing). Although Australia Post will
endeavor to deliver the mail without these criteria, there could be a
considerable delay if people continue to use the INCORRECT MAILING
ADDRESS. If you are unsure of your correct mailing address, please
contact Council’s Customer Services on 4939 3388.
