2. Refunds of Fees1.1 Pro Rata Fees
Council will grant pro rata fees for cat and dog registration during the last six months of the registration period. Pro rata fees of 50% will apply to new cat and dog registrations received from 1 March to mid July when the new fees and charges are implemented. The registration fees are payable in full (no part payments) at the time of application.
1.2 Pension Concession
Council will grant a discount on registration fees as indicated in the adopted Fees and Charges Schedule, if the owner provides an approved Government pension card.
1.3 Reciprocal Registration
Council will grant reciprocal registration, if the owner provides proof of current registration in another local Government area. Registration fees will not apply for the current registration period, but a fee will be payable for the registration tag.
Council will only grant a refund for claims received during the first six months of the registration period being 1 September to 28 February,
unless otherwise stated. All claims must be received in writing along with supporting documentation within the same registration period.
2.1 Pension Concession
Council will refund the different between the full registration and pension concession fees, if the owner becomes a pensioner during the registration period. They must provide an approved Government pension concession card.
2.2 Desexed Animals
Council will refund the difference between the entire and desexed fees or as indicated in the adopted Fees and Charges Schedule, if the animal is desexed during the registration period. The owner must provide a desexing certificate or letter issued by a vet.
2.3 Microchipped Animals
Council will refund if the animal is microchipped during the registration period, but only if the animal is desexed. The owner must provide a microchipping certificate or letter issued by a vet.
2.4 Deceased Animals
Council will refund the registration fees on a pro rata basis for deceased animals, if the owner provides adequate proof such as a euthanasia certificate or letter issued by vet or surrenders the registration tag; or the owner may transfer the remaining registration to a new animal.
2.5 Missing/Stolen Animals
Council will refund for missing animals, but please note the animal will be unregistered if it is returned to the owner.
Council will refund for stolen animals, if the owner provides a police report. Please note not the animal will be unregistered if
it is returned to the owner.
2.6 Relocated Animals
Council will not refund for relocated animals outside of the Livingstone Shire Region, but the owner may be eligible for reciprocal registration in their new local government area.
Council will refund the permit fees on a pro rata basis within the year of application for the permit, where a permit is no longer required due to an animal(s) being deceased or changes to the permit conditions. The owner must provide adequate proof of the deceased animal, such as a euthanasia certificate or letter issued by a vet and surrender the registration tag.