After listening to the needs of local businesses, the community and stakeholders, Council has introduced a new regulated parking strategy. The strategy came into effect on 14 October 2019 following a one month grace period in September.
to facilitate fairer and more equitable access to convenient parking for customers of local businesses and visitors to our foreshore attractions.
The hours of operation for paid parking around the Yeppoon Lagoon are 8.30am to 5pm, Monday to Sunday unless otherwise signed, to align closely with the times in the regulated parking zones.
Council’s Local Laws Officers will be monitoring parking areas on a regular basis. It is important to be familiar with the different areas, how to make payment and payment locations.
Please ensure that you check the time you enter your park, as well as acknowledge what area you are parking in. Thank you for your assistance.
REGULATED & PAID PARKING MAP - UPDATED
If you’re visiting the Yeppoon Town Centre you can take advantage of free parking in the Yeppoon Town Centre multi-story carpark and other non-limited time parking areas, or if you want to park close to the shops there is free limited time parking in some of our central zones. This will mean greater availability and better turnover of car parks on a more regular basis.
The Smart Parking zone at Yeppoon Lagoon will allow for unlimited time parking, with the area being regulated by a pay-per-hour system. The Capricorn Coast Smart Parking app is free to download (available 14 October 2019) and allows you to find and navigate to a suitable parking space using the familiar Google Maps interface with traffic conditions and verbal driving directions. It also provides information around parking allowances and regulations and tariffs and you can also filter to show bay types such as free zones or special use bays.
If parking in a paid parking zone you can pay via the app, check the time you have left, and if you are delayed you can also pay for more time without returning to your car. You can also pay for your parking using one of the four available, parking meters using your credit card. Make sure you download the Capricorn Coast Smart Parking app and you’re on your way to a hassle free journey and easy parking experience.
In the interest of improving customer experience, reducing carbon emissions and alleviating traffic congestion, Livingstone Shire Council have implemented parking technology to make parking around Yeppoon Town Centre and the area surrounding Yeppoon Lagoon a breeze.
REGULATED PARKING LOCATIONS
8.30am - 5.00pm Monday to Friday , 8.00am - 12.00pm Saturday
SMART PARKING TECHNOLOGY
Livingstone Shire Council is committed to ensuring that it is a livable city now and into the future. As part of this commitment there are a number of innovative projects that are being rolled out across the precinct – one of these innovations is the installation of an on-street Smart Parking system.
The Smart Parking project has seen the installation of on-street in-ground vehicle detection sensors, a network of WiFi enabled SmartSpots, on-street payment machines and the ‘Capricorn Coast Smart Parking’ app.
The new technology will mean residents can easily check parking availability for the CBD, Lagoon Place and Anzac Parade before they leave home, and if parking in Lagoon Place or Anzac Parade can also use the app as a payment method.
IN GROUND SENSORS
In-ground sensors record when a parking space is occupied and the duration of the vehicle’s stay.
Approximately 86 sensors have been installed around the Lagoon precinct and over 200 in the Yeppoon CBD. The sensors are flush with the ground and are visible in the parking space.
The sensors will collect accurate information on parking vacancy changes, supporting a more efficient turnover of spaces and helping to increase parking availability for residents, businesses, shoppers and visitors.
What is a parking sensor?
A parking sensor is a small electronic device that is installed in the ground to detect and record the time a car arrives in, and departs from, a parking bay. Each parking bay is fitted with its own sensor.
Why parking sensors?
As we move towards being a “smart city” we are taking the opportunity to provide remote parking availability via a parking app. You can download the Capr Coast App for free in the app store from 14 October 2019. Parking sensors have become the standard for monitoring parking spaces, collecting data and reporting on non-compliance.
How do the sensors work and do they affect how parking fines are issued?
Once a vehicle has overstayed the maximum time permitted in a bay, as indicated by the sign, the patrolling parking officer will receive a message from the sensor. The officer will still check the vehicle to confirm its details and gather other relevant evidence before deciding to take any further action
What information about me does the sensor capture?
The sensor does not capture any information about a driver or vehicle. If a vehicle is offending or overstaying a parking restriction the sensor will alert the Parking Officer to attend and investigate.
Are the sensors accurate?
Yes. The sensors are very accurate. They record the exact time that a vehicle enters and departs a parking bay.
When does my parking time start?
Your parking time starts as soon as your car stops in the bay and activates the in-ground sensor, not when you step out to pay for it at the meter or on your phone. The onus is on you, as the driver, to pay for your parking as soon as you park your car and abide by the signage for that bay.
Are sensors linked to parking meters?
Yes. Sensors correlate to the numbered parking bays for payment at meters in the paid parking area around Yeppoon Lagoon. You cannot pay for an empty space if a vehicle is not in a bay. Sensors in time limited spaces do not link to parking meters in the CBD area.
What if the sensor time is slightly different to the time on my watch/clock?
The sensors are synchronised through a central server, which is set to Australian Eastern Standard Time. The devices used by parking officers to issue infringement notices are synchronised through the same server.
What happens if I overstay my parking time limit?
We encourage you to move your vehicle once your parking session has expired to avoid receiving an Infringement.
PARKING - FREQUENTLY ASKED QUESTIONS
How do I know where parking bays with specific time limits are located?
CCSP allows you to filter the information you require to include specific parking controls. You can select parking bay type such as paid parking, loading zone, disability bays, paid parking, time limited zones and even event parking. Simply click the Toggle symbol in the upper right-hand corner of the screen and select the options you want. Once you see an icon on the map, remember to click on the Information section to see specific details for the area.
Is Smart Parking more expensive than normal on-street parking?
No, paying via the App will cost the same as using an on-street ticket machine.
Can I still pay for a parking bay with the ticket machine?
Yes. You just won’t receive a reminder to advise your time is due to expire and won’t be able to extend the period. Payment is via credit card only, there is no cash option.
Do I have to use the Capricorn Coast Smart Parking app (CCSP)?
No. However, the app provides some great benefits that you’ll miss out on if using a ticket machine. For instance, you will receive a Reminder Notification when your parking session is about to expire, giving you the option to extend your time remotely using the CCSP app.
Isn’t it illegal to handle your phone while driving?
Yes. We do not endorse touching your phone while driving, however most phones have voice activated control. You can use this to navigate to available spaces. Once parked and the motor is turned off, you can then touch your phone to complete your purchase transaction.
What if I leave before my paid time has expired – can I get a refund?
There are no refunds for fees paid – this is the same as using a ticket machine. You can, however, use the app to pay for a shorter period initially and then remotely extend the time using the CCSP app.
Can I only extend my parking using the CCSP app?
Yes. However, if you have paid at the ticket machine, you are still able to return and buy another ticket to extend your parking.
Why do we need to pay when we already pay rates?
The potential revenue generated from paid parking areas may be used to offset the increased parking monitoring costs, as well as the operational costs of the Yeppoon Lagoon
Where can I park free?
There are 310 parking spaces available at the Yeppoon Town Centre Car Park plus numerous other car parks with only 800 steps from the Lagoon Pool.